The employee is responsible for providing sufficient medical documentation to support absence due to disability. Work Connections provides assistance by identifying what medical documentation is needed. As a courtesy, with authorization from the employee, Work Connections will request it from you on your employee’s behalf. Failure to provide the necessary medical documentation to justify an absence could have a negative impact on your patient’s ability to obtain benefits.
In addition, developing a relationship with the treatment team and obtaining complete medical information is critical to coordinating an effective plan to help your patient.